Overview
We stand behind the quality of our fabrics and the craftsmanship of every garment we stitch, whether ready-made or custom-tailored to your measurements. This Limited Warranty covers manufacturing and stitching defects for a period of 6 months from the original date of purchase. Proof of purchase is required for all warranty claims.
Coverage Details
What Is Covered
Manufacturing Defects
Flaws arising from the production process
Stitching Issues
Seam failures or thread breakage under normal use
Hardware & Trim Defects
Zipper malfunctions, button, or hook-and-eye failures not caused by misuse
What Is NOT Covered
Natural Fabric Wear
Fading, thinning, or colour change from regular wear and washing over time
Damage from Improper Care
Snags, tears, or discolouration caused by incorrect washing, ironing, or handling
Water & Stain Damage
Staining, shrinkage, or deterioration due to moisture exposure or spills
How to Make a Warranty Claim
- Contact our customer support team (Info@manthradesigns.com) with your proof of purchase.
- Provide a description and photographs of the defect.
- Our team will assess the claim and respond within 5 business days.
- Approved claims will receive a repair, replacement, or store credit at our discretion.
Post-Warranty Repair Services
We Care Beyond the Warranty Period
Even after your 6 month warranty expires, we offer professional paid alteration and repair services to extend the life of your garment. We believe in quality that lasts, and our skilled tailors can restore stitching, hemlines, zippers, buttons, and more — including re-fitting for made-to-measure pieces.
Contact us to receive a repair quote — we're here to help. Reach out to Info@manthradesigns.com with details of your repair needs.
General Conditions
- This warranty applies only to the original purchaser and is non-transferable.
- It covers products purchased from authorized retailers only.
- This Limited Warranty gives you specific legal rights, and you may also have other rights which vary by location.
- We reserve the right to determine whether a defect is covered under this warranty.
Questions About Our Warranty?
If you have any questions about this warranty or need to file a claim, please don't hesitate to reach out to our customer support team.
Email: Info@manthradesigns.com